Sharon at The Old Crown Bath.
“Her menu was a mix of pre-prepared meals and home-made, but she wanted to be able to work out the costs of the home-made dishes and to implement portion controls.”
Using CaterCost put her on the front foot without upsetting the team. Having a dish spec helped enormously. “Before, it was difficult to say the portions were too big as I hadn’t actually defined a portion”
The chef and kitchen team felt involved and were soon understanding how not buying bacon from the convenience store helped bottom line profit.
The results were dramatic: "The precision CaterCost gave us meant that by making small changes to portions and presentation I could reduce waste, improve customer perceived value, increase prices and revenue without upsetting customers. These small tweaks amounted to £1,500pa extra profit on just a handful of meals."
Ceri runs the View Restaurant, Cornwall
“Since the horsemeat scandal, so many of my customers are asking for nutritional info about their food. Chain restaurants are displaying this information, but it's easier for them"
Like so many switched-on operators Ceri wants to set high standards and capture the health-conscious eating out market. She knows this will satisfy customer demand and give her the edge over her competition.
Her chef is against this but she knows he is not the customer, besides a lot of stuff on her menu is healthy and she wants to shout about it!
She plans to build a “healthy section” on her menu rather than publish full calorie counts.
She can't see how she will have the time to research ingredient-by-ingredient the nutritional makeup of her menu dishes – and doesn’t want the expense of full-on dish analysis in the laboratory as her menu changes frequently.
Ceri is delighted CaterCost calculates calorific value, protein, carbs, sugars, fats, sat fats and salt in every recipe, sub recipe and dish on her menu. With a database of over 15,000 nutritionally analysed ingredients to use within the system, she also has the ability to enter her own nutritional data against products she buys. CaterCost takes the effort out of nutritional analysis and provides her with an easy way to flag dishes below a calorie threshold as well as displaying full calorific content if she chooses.
She’s worried that the writing may be on the wall and wants to get ahead of the game. In the USA the Health Care Bill was introduced and required restaurant chains with 20 or more outlets to provide nutritional and calorie info for all their menu items. She's worried this might happen in the UK and is glad she's discovered CaterCost now to get ahead of the game!
EU Regulation FIR 1169/2011 covers the disclosure of 14 common allergens found in food
Customers must be
provided with details of any of the
14 common allergens contained in any
dish on the menu. Saying “we do not know”
is not enough.
Any dish on your menu containing one
or more of these allergens will need to be communicated
to your customers by staff, which is a challenge in itself,
but there must also be a backup, and printed or visual
info must be provided if customers request it.
What are the allergens?
“As if life wasn’t complicated enough! This is a management nightmare – most recipes are in chef's head and what dish specifications we have are changing so often I can’t envisage a manageable way to comply.”
This is where CaterCost will be invaluable. CaterCost helps take the headache out of managing this information by providing one single online point of up-to-date and accurate info about your menus for your outlets - a place where all staff can refer, even if chef's on holiday or gets hit by a bus. CaterCost can also provide printed reports at the click of a mouse.
CaterCost will help you by tracking allergens through all your recipes and sub-recipes to ensure nothing is missed through human error.
Tim Munroe, Head Chef at the Kitchen Larder, Dorset
Tim has been struggling to find the time to deliver the dish specifications his boss asks for. Something always seems to crop up – staff shortages and unanticipated high volumes of trade leave him too harassed to prep for the next day without the added hassle of costing up new menu dishes.
He knows too that when he’s not there some of the other chefs do things differently which has led to customer dissatisfaction and lower GPs.His biggest enemy is time and the spreadsheets he’s been trying to work with take so long.
Tim knows that without an accurate dish spec some of the items on the menu aren’t delivering what his boss wants.
What Tim really wants is a to get a fully costed and accurately defined dish spec so all he has to do is list the ingredients of the dish, their quantities (preferably in user-friendly terms like pinch and teaspoon and lbs and oz - not just metric) and everything else just magically happens.
Well that’s exactly what happens now he has CaterCost.
Now he simply types the ingredients and everything else miraculously occurs!
Once the dish is complete he chooses the recommended retail price, his desired GP or enters his own price and sees the GP he’ll be making on that dish. EASY.
Accuracy in food profits come from precision in dish and menu specification.
Matt Davies, Executive Head Chef at The Lewis Partnership, Stafford.
“Getting consistency for sub-recipes across the sites is vital to uplift profit”
Matt is like a walking encyclopaedia – carrying thousands of recipes in his head, and was always struggling to nail a documented dish spec.
Because the recipes weren't written down he could never be sure his chefs were making food batches to the right formula. Matt tried to solve this sub-recipe conundrum using spreadsheets – but with over 400 menu items and 200 sub-recipes the task was too enormous to tackle.
This problem isn't limited to multi-sites such as Matt's. Even a small independent operator will have a range of sub-recipes that are used to construct dishes on the menu
This is where clients such as Matt are really feeling the time-saving benefits of CaterCost software.
Not only can he be precise with batch quantities and portions for each recipe, wth the accuracy to shave a few pence here and there to make big improvements to profitability, his data is always live, allowing price increases to flow through every sub-recipe he has created.
AND by using CaterCost NEW feature 'QUICK UPDATE" he can make changes to hundreds of items without a single mouse click.
Stephan Rondoz, South Deep Bistro, Poole.
“I love the user-friendliness of the costing part but frankly data entry makes me feel like jumping into the harbour”
Stephan is right, no system as sophisticated as CaterCost can operate without accurate data. He understands the quality of the initial data entry and costs of his supplied ingredients (meat, fish, fruit and veg, dried goods, frozen products etc,) is a VITAL part of setting up his dish costing system accurately.The initial data entry will determine the accuracy of his dish specifications.
That’s where CaterCost helps, by giving users options.
Stephan viewed paying for CaterCost’s “done-for-you-service” as a business investment, guaranteeing he’d make better margin immediately rather than keep making half-hearted solutions to his costing problems.
Store Cupboard: Load your purchase data and supplier details
Quick Data Entry: Bulk edit hundreds of store cupboard ingredients without a single mouse click
Recipes: Detail your sub-recipes to become fully costed entities and add to dishes in any quantity you like
Dishes: Create dish specifications for every menu item from supplied ingredient data and sub-recipes.
Set retail price points according to desired Gross Profit %
Menus: Put together your menus from your library of dishes. Set your overall GP% and see underperforming
dishes flagged. Enter sales mix against menu dishes to get an accurate GP% and cash margin per menu
Supplier Intelligence: Search and compare prices of ingredients bought from more than one source
If the kitchen team are telling you one thing and your figures something else, where do you look? With CaterCost it's easy to see where your profits are going, no grey areas.
Take our 48-hour FREE TRIAL and experience how fast and easy food pricing can be. Sign up below.
“ Month after month my P&L and stock report told me my food GP was underperforming - as a businessman I knew what to do, but as someone with no catering experience, I didn’t know how to tackle things with the kitchen. CaterCost helped bridge the gap and has put me firmly in control. I hadn't realised the hard thing about accurate food costing is the level of detail on every dish you need to have – before CaterCost we didn’t even have accurate food specification. CaterCost has simplified the whole process and got us back on track.”
Andy Keane – White Hart, Iron Acton.
“ Some of the early analysis we got form the system shocked me. Our breakfast trade is massive and I realised I was actually loosing money on one particular dish when it formed part of our 'Two for One' deal. The more we sold the more we lost!”
Adam Johnson – The Plough, Harborne